Understanding Product Variants
Learn how product variants work when browsing and ordering products
What Are Product Variants?
Product variants are different versions of the same product with varying options like:
- Color - Red, Blue, Green, etc.
- Size - Small, Medium, Large, XL, etc.
- Material - Cotton, Polyester, Wool, etc.
- Finish - Matte, Glossy, Textured, etc.
- Pattern - Solid, Striped, Floral, etc.
- Style - Classic, Modern, Vintage, etc.
How Variants Appear
When browsing a store, you'll see:
Single Product with Multiple Variants:
- Product name (e.g., "Classic T-Shirt")
- Available options to select (Color, Size)
- Each combination has its own SKU and stock status
Example:
Product: Classic T-Shirt
- Red / Small (SKU: TS-RED-S) - In Stock
- Red / Medium (SKU: TS-RED-M) - In Stock
- Blue / Small (SKU: TS-BLU-S) - Out of Stock
- Blue / Large (SKU: TS-BLU-L) - In Stock
Selecting Variants
When ordering a product with variants:
- Choose your options - Select the color, size, or other attributes you need
- Check stock status - Each variant has its own availability
- Review the SKU - Make sure you're ordering the correct variant
- Add to cart - Specify quantity for that specific variant
Different color/size combinations are tracked separately. If you need multiple variants of the same product, add each one individually to your cart.
Variant Stock Status
Each variant can have a different stock status:
- Some sizes might be in stock while others are backordered
- Some colors might be available while others are out of stock
- Lead times can vary by variant
Always check the specific variant's status before ordering.
Variant Information
For each variant, you'll see:
Basic Info:
- SKU (unique identifier)
- Selected options (Color: Red, Size: Large)
- Stock status
Additional Info (if provided by supplier):
- Lead time (for backordered items)
- Individual pricing (if different from parent product)
- Variant-specific images
Ordering Multiple Variants
To order different variants of the same product:
Select First Variant
Choose your first color/size combination and add to cart
Return to Product
Go back to the product page to select a different variant
Select Next Variant
Choose different options and add to cart again
Repeat as Needed
Continue until you've added all the variants you need
Variant SKUs
Each variant has a unique SKU (Stock Keeping Unit):
- Helps you track exactly what you ordered
- Makes reordering easier
- Prevents confusion between similar products
Example SKUs:
MUG-BLK-12oz (Black Mug, 12 ounce)
MUG-WHT-16oz (White Mug, 16 ounce)
MUG-BLU-12oz (Blue Mug, 12 ounce)
Troubleshooting Variants
Can't find the variant I want
- It might be out of stock or discontinued
- Contact your supplier to ask about availability
Ordered wrong variant
- Contact your supplier immediately
- They may be able to modify your order before it ships
Variant looks different than expected
- Check product images carefully before ordering
- Contact supplier if you have questions about a specific variant