Placing Orders
Learn how to browse products and place wholesale orders
Finding Your Supplier's Store
Your supplier will provide you with their unique store URL, which looks like:
https://store.bearorders.com
Bookmark this URL for easy access to their product catalog.
Browsing Products
When you visit a BearOrders store, you'll see:
- Product listings with images, names, and SKUs
- Stock status indicators (In Stock, Low Stock, Out of Stock, Backordered)
- Pricing information (if available)
- Product variants for items with multiple options
You don't need to create an account to browse products or place orders. BearOrders uses a passwordless guest checkout system.
Understanding Product Variants
Some products have multiple options (colors, sizes, materials, etc.). These are called variants.
Example:
- Product: Classic T-Shirt
- Variants: Red/Small, Red/Medium, Blue/Large, etc.
Each variant has its own:
- SKU
- Stock status
- Lead time (if backordered)
Placing an Order
Browse the Catalog
Look through the available products. Use filters or search (if available) to find what you need.
Select Products
Click on products to view details. If the product has variants, select your preferred options (color, size, etc.).
Add to Cart
Specify the quantity you want and add items to your cart.
Review Your Cart
Check your cart to ensure you have the correct items and quantities.
Checkout
Proceed to checkout and provide:
- Your email address
- Company name (optional)
- Contact name
- Phone number (optional)
- Delivery address
- Special instructions
Submit Order
Review your order details and submit. You'll receive a confirmation email with your order details and an order link for tracking.
After placing an order, you'll receive an email with:
- Order summary
- Items ordered with SKUs and variants
- Order Link to track your order
- Supplier contact information
Stock Status Indicators
Products show different stock statuses:
| Status | Meaning | What to Expect |
|---|---|---|
| In Stock | Available now | Normal delivery timeframe |
| Low Stock | Limited quantity | Order soon to secure stock |
| Out of Stock | Temporarily unavailable | Cannot order currently |
| Backordered | Available with delay | Shows lead time (e.g., "14 day lead time") |
Stock levels update periodically, not in real-time. Confirm availability with your supplier for large or time-sensitive orders.
Pricing
BearOrders supports different pricing models:
- RRP Shown - Recommended retail price displayed
- Contact for Pricing - Prices negotiated with supplier
- Hidden Pricing - Quote-based, no prices shown
If prices aren't shown, contact your supplier to discuss pricing for your account.
Order Minimums and Terms
Each supplier sets their own:
- Minimum order quantities
- Payment terms (Net 30, COD, etc.)
- Shipping costs
- Delivery timeframes
Check with your supplier for their specific requirements.
After Placing Your Order
- Confirmation Email - Check your inbox for order confirmation
- Save Your Order Link - Bookmark the order tracking link from your email
- Wait for Supplier Contact - Supplier will confirm order and provide payment instructions
- Track Your Order - Use your order tracking link to check order status
Multiple Orders
Each order gets its own Order Link. You can:
- Access all your orders using your Customer Link
- Bookmark individual orders / tracking pages
Need Help?
Contact your supplier directly using the information provided in your order confirmation email.